Privacy
Palazzo - Architecture (“we,” “us,” or “our”) is operated by Shop Palazzo LLC. This Privacy Policy explains how we collect, use, and protect personal information when you visit the Palazzo - Architecture website or submit an inquiry through our site.
When you use our Contact page or Start a Project form, we collect the information you provide, such as your name, email address, phone number, and message. Project inquiries may also include optional details such as company name, project type, location, property ownership, construction type, square footage, budget range, timeline, architect preference, referral source, and preferred contact method. We use this information to respond to your request, evaluate whether our studio may be a fit for your project, and coordinate follow-up with members of The Palazzo Team.
Inquiries are stored securely in our database and may be forwarded to Palazzo staff by email. Where configured, submissions may also be delivered to internal Palazzo systems used to manage client relationships and project intake. We do not sell your personal information.
When you submit a form, we may also record limited technical information to help prevent abuse and maintain the security of our site, including a hashed version of your IP address, your browser user agent, and the page from which you submitted the form. This information is used for fraud prevention, rate limiting, and operational troubleshooting — not for advertising profiles.
Our inquiry and contact forms are protected by Google reCAPTCHA. reCAPTCHA helps us distinguish legitimate submissions from automated abuse. Google may collect hardware and usage information as part of that service. Google’s practices are described in its Privacy Policy at https://policies.google.com/privacy and its Terms of Service at https://policies.google.com/terms.
We use Vercel Analytics to understand how visitors use our website, such as which pages are viewed and which inquiry paths are used. This helps us improve the site experience. Vercel Analytics is designed to be privacy-friendly and does not use cookies for tracking in the same way as many advertising platforms.
Some pages may include embedded content from third parties, such as Google Maps on our Contact page or video content from YouTube on our homepage. When you interact with those embeds, the third party may collect information according to its own privacy policy.
We retain inquiry records for as long as needed to respond to your request, manage our business relationship, and meet applicable legal or operational requirements. Access to stored inquiries is limited to authorized Palazzo staff.
We take reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, but we work to safeguard submissions using industry-standard practices through our hosting and database providers.
Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us at info@palazzousa.com. We may need to verify your identity before responding.
Our website is intended for adults seeking architectural services. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The current version will always be posted on this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact Shop Palazzo LLC at info@palazzousa.com or 15914 Assembly Loop, Jupiter, FL 33478.